hn77 Privacy Policy — How We Handle Your Data in Pakistan

1 Introduction

This Privacy Policy describes how hn77 (operating at hn77.win) collects, uses, stores and protects the personal information of players who register and use our platform. It applies to all sections of hn77, including Casino, Live Casino, Sports Betting, Bingo, Deposits, Withdrawals and account management features.

By creating an account on hn77, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything described here, you can contact us at the details provided in Section 12.

2 Data We Collect

hn77 collects personal information in the following categories:

Registration and Account Data

• Your name, date of birth, email address and phone number provided when you register.
• Username and encrypted password.
• CNIC or other identity document information submitted during account verification.

Transaction Data

• Deposit and withdrawal amounts, dates and transaction reference numbers.
• Payment method type used (e.g. JazzCash, Easypaisa, Raast, bank transfer) — not full account numbers.
• Account balance history and bonus activity.

Platform Usage Data

• Games played, bets placed and session activity.
• Device type, operating system, browser type and approximate location (country/city level).
• Login timestamps and session duration.

Support Communications

• Messages exchanged with hn77 customer support, including the content and timestamps of those communications.

3 How We Use Your Data

The data collected by hn77 is used for the following purposes:

hn77 does not use your data to serve you advertising from other platforms or to build a profile for sale to third parties.

4 Payment Data

All financial transactions on hn77 are processed in PKR through third-party payment processors. The channels currently supported include JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets.

When you make a deposit or withdrawal, the transaction is handled directly by the payment provider. hn77 receives confirmation that a transaction has been completed and stores the reference information — but full payment account numbers, card numbers and wallet PINs are not stored on hn77 servers.

5 Data Sharing

hn77 does not sell personal data. We share data with third parties only in the following limited circumstances:

• Payment processors: Transaction data is shared with payment providers (JazzCash, Easypaisa, Raast, banks) to the extent required to complete your deposit or withdrawal.
• Identity verification services: If a third-party verification service is used to confirm your identity, relevant document data may be shared with that provider for that purpose only.
• Technology providers: Hosting and infrastructure providers may process data as part of operating the platform. These providers are bound by data processing agreements.
• Legal requirements: If hn77 is required to disclose information in response to a lawful request, we will comply to the extent required by that obligation.

In all cases, data shared with third parties is limited to what is necessary for the stated purpose.

6 Cookies and Tracking

hn77 uses cookies — small text files stored on your device — to keep the platform working properly and to understand how it is being used. The types of cookies used are:

• Essential cookies: Required for the platform to function. These handle session management, keeping you logged in and securing your account. They cannot be turned off without breaking the platform.
• Analytics cookies: Used to understand how players use the platform — which pages are visited, where sessions start and end, and how features are used. This data helps us improve the experience. It is collected in aggregate and not tied to individual identities where possible.
• Preference cookies: Remember settings such as your preferred language or display options so you do not have to reset them every session.

hn77 does not use third-party advertising cookies or retargeting trackers. You can manage or delete cookies through your browser settings. Disabling essential cookies will affect how the platform functions.

7 Data Retention

hn77 retains personal data for as long as your account is active and for a reasonable period after account closure. Transaction and account records are kept for a standard period to support fraud prevention, dispute resolution and any applicable record-keeping requirements.

If you request account closure and deletion of your data, hn77 will process that request and remove personal data that is no longer required. Some transaction records may be retained in anonymised or aggregated form for internal purposes after deletion of personally identifiable information.

8 Security

hn77 uses standard security measures to protect the personal data we hold. These include:

• Encrypted data transmission between your device and hn77 servers.
• Encrypted storage of passwords — we store a hashed version, not the password itself.
• Access controls limiting which staff can access personal data and under what circumstances.
• Regular review of security practices as the platform evolves.

No online system is completely immune to risk. If you suspect that your account has been accessed without your authorisation, contact support immediately. You can also change your password from your account settings at any time.

9 Your Rights Over Your Data

As a player on the hn77 platform, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data hn77 holds about you.
• Correction: If any personal data held is inaccurate, you can request that it be corrected. Some fields (such as name and date of birth) may require identity verification before they can be changed.
• Deletion: You can request deletion of your personal data when you close your account. See the retention note in Section 7 for what may be kept in anonymised form.
• Objection to processing: Where data is being used for purposes beyond operating your account — such as analytics — you can contact us to discuss opting out.

To exercise any of these rights, contact the hn77 support team with your request. We will respond within a reasonable timeframe. For account closure and data deletion requests, identity verification will be required before the request is processed.

10 Minors

The hn77 platform is for adults aged 18 and above only. We do not knowingly collect personal data from anyone under 18. If account registration is found to have been completed by someone underage, the account will be closed and data deleted in line with our standard account closure process.

If you believe a minor has created an account on hn77, please contact support immediately so the matter can be investigated and resolved promptly.

11 Changes to This Policy

This Privacy Policy may be updated from time to time. When changes are made, the updated version will be published on this page with a revised "last updated" date. Where a change meaningfully affects how your data is used, registered players will receive a notification via email or through the platform.

Continuing to use the platform after an updated policy has been published constitutes acceptance of the new version. If you do not accept the updated policy, you should contact support to close your account.

12 Contact

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a data concern, please contact the hn77 support team:

Email: [email protected]

When contacting us about a data request, please include your registered account username and a clear description of your request. For deletion and correction requests, identity verification will be required before we can process the change.

For general account questions, the FAQ page covers the most common topics. For questions about how payments and transactions are handled, see the Deposit and Withdrawal pages.